Customer Support

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I forgot my password. Can I reset it?

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Click here, enter your email address and click "change password." An email will be sent to the address you entered, containing a link to change your password.

Contact Us

  • Email us

    We do our very best to reply to emails within one business day.

  • Call us

    (866) 886 2537

  • Live Chat

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  • Address

    Tervis Headquarters
    201 Triple Diamond Blvd.
    North Venice, FL 34275

Customer service hours (ET)
Monday-Friday: 8 a.m. - 8 p.m.
October 31, 2014: 8 a.m - 5 p.m.