Customer Support

Home : customer support : Adobe Flash Plug-in : I want to personalize a tumbler, but I'm being prompted to install Flash. What is that?

I want to personalize a tumbler, but I'm being prompted to install Flash. What is that?

Print

In order to create and view your personalized tumbler, you may first be required to install Flash. This is an Adobe program that is completely safe and requires only a one-time installation per machine. To install Flash, simply click here.

Contact Us

  • Email us

    We do our very best to reply to emails within one business day.

  • Call us

    (866) 886 2537

  • Live Chat

    Chat with one of our representatives now!

  • Address

    Tervis Headquarters
    201 Triple Diamond Blvd.
    North Venice, FL 34275

November phone & chat hours (ET)
Monday-Friday: 8 a.m. - 8 p.m.
Wed., Nov. 26: 8 a.m. - 5 p.m.
Thanksgiving (Nov. 27): Closed
Fri., Nov. 28: 8 a.m. - 5 p.m.

December phone & chat hours (ET)
Monday-Friday: 8 a.m. - 11 p.m.
Cyber Monday (Dec. 1): 8 a.m. - 1 a.m.
Christmas Eve (Dec. 24): 8 a.m. - 5 p.m.
Christmas (Dec. 25): Closed

Sunday-only chat hours (ET)
Nov. 16 - Dec. 21: 4-8 p.m.