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My tumbler has a defect or is damaged; can I return it?

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We will replace all products (except accessories) that we confirm by visual inspection to have defects in material or workmanship. Items damaged due to normal wear and tear (e.g. fading, scratching), improper care or abuse will not be replaced. Click here for full details

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  • Email us

    We do our very best to reply to emails within one business day.

  • Call us

    (866) 886 2537

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  • Address

    Tervis Headquarters
    201 Triple Diamond Blvd.
    North Venice, FL 34275

Customer service hours (ET)
Monday-Friday: 8 a.m. - 8 p.m.
October 31, 2014: 8 a.m - 5 p.m.