Customer Support

Home : customer support : Change or cancel order : How can I make a change or cancel my order?

How can I make a change or cancel my order?

Print

Our goal is to build and ship your order as quickly as possible. Because all orders are processed immediately, no changes can be made after you have placed your order. If you would like to add to your order, we invite you to place another one on tervis.com.

Contact Us

  • Email us

    We do our very best to reply to emails within one business day.

  • Call us

    (866) 886 2537

  • Live Chat

    Chat with one of our representatives now!

  • Address

    Tervis Headquarters
    201 Triple Diamond Blvd.
    North Venice, FL 34275

Holiday phone & chat hours (ET)
Monday-Friday: 8 a.m. - 8 p.m. 
Dec. 24: 8 a.m. - 5 p.m.
Dec. 25: Closed
Dec. 26: Closed
Jan. 1: Closed