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How can I report a problem with the website?

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If you have any questions or concerns, please feel free to contact Tervis Customer Care at at 1-866-886-2537 or customercare@tervis.com.

Contact Us

  • Email us

    We do our very best to reply to emails within one business day.

  • Call us

    (866) 886 2537

  • Live Chat

    Chat with one of our representatives now!

  • Address

    Tervis Headquarters
    201 Triple Diamond Blvd.
    North Venice, FL 34275

Phone & chat hours (ET)

June 29 - July 1: 8 a.m. - 5 p.m.
July 2: 8-11:30 a.m. & 1-5 p.m.
July 3-5: CLOSED
July 6-9: 8 a.m. - 8 p.m.
July 10: 8 a.m. - 4 p.m. & 5-8 p.m.