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What are the shipping options for my order?

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Within the continental U.S., we offer shipping by ground, second-day air and next-day air.

Please note that due to a company-wide system upgrade, orders placed after June 22 at 8 a.m. EDT will experience extended shipping times. 

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    Tervis Headquarters
    201 Triple Diamond Blvd.
    North Venice, FL 34275

November phone & chat hours (ET)
Monday-Friday: 8 a.m. - 8 p.m.
Wed., Nov. 26: 8 a.m. - 5 p.m.
Thanksgiving (Nov. 27): Closed
Fri., Nov. 28: 8 a.m. - 5 p.m.

December phone & chat hours (ET)
Monday-Friday: 8 a.m. - 11 p.m.
Cyber Monday (Dec. 1): 8 a.m. - 1 a.m.
Christmas Eve (Dec. 24): 8 a.m. - 5 p.m.
Christmas (Dec. 25): Closed

Sunday-only chat hours (ET)
Nov. 16 - Dec. 21: 4-8 p.m.