**Note: If you are requesting the reuse of the returned design as replacement, your order will be shipped within 10-12 business days upon receipt and processing of returned items. In the event your design cannot be removed from the returned tumbler, we will send a coupon for the value of items returned will be emailed within 10-12 business days to the email address provided. We are unable to reuse the following: Decorations that are wet, discolored or stained designs, fishing flies, glitter, confetti or any decoration that does not pass quality inspection. If your product form has been discontinued, customer care will contact you to select a new form for replacement.