Made For Life™

Guarantee Replacement Policy

Enjoy carefree sipping satisfaction with drinkware built to last a lifetime.

Tervis will replace all products (except accessories*) that we confirm by visual inspection to have defects in material or workmanship. Items damaged due to normal wear and tear (e.g. fading, scratching), improper care, or abuse will not be replaced.

Learn More

Visit our Use & Care page for general tips or view examples of defects listed below:

  • Seal failure
  • Cracked
  • Film
  • Decoration Fail
  • Heat distortion