Tervis is a company founded on innovation and will continue to succeed on just that. We have dedicated personnel who brainstorm, test and execute new product ideas to complement our existing line. If you have a new product idea suggestion, we welcome you to email us at customercare@tervis.com. Please note that by submitting a product suggestion, you acknowledge that Tervis will view the information as non-confidential and may use the suggestion without compensation to you or another party submitting this information. Additionally, you agree that Tervis is not restricted from developing (or having already formulated) plans to create or enhance products similar to your submitted suggestion.

Yes, the 10oz, 16oz & 24oz fit into most standard size car cup holders, excluding retractable cup holders. Plus, an assortment of travel lids are available to make your Tervis tumbler even more perfect for on-the-go.

Capture your favorite moments in a tumbler and you will have a lifetime keepsake. Tervis can personalize tumblers with your favorite photos, greeting cards or personal emblems. Click here to learn how.

Tervis tumblers come in a variety of sizes: 8oz, 10oz, 12oz (Rocks Glass shape), Mug, 16oz, 24oz. The tumblers are available in a large and growing selection of designs, whether it's emblems, clear or colors , wrapped art or personalized fonts, the choice is yours!

Walk away from the wannabes. Only Tervis brand drinkware has the quality and 65-year heritage to be called "the original," so ignore any imitation. Check the bottom of your drinkware to see if it's the real thing—only true Tervis tumblers carry the Tervis name.

You take your Tervis everywhere—work, the car, the game, and everywhere in between. But did you know you can also give them full reign of the kitchen? Tervis products are made with an ultra-strong seal so they can stand up to the test in the freezer, dishwasher, and microwave.* We recommend using the top-rack in the dishwasher for best results. *Certain designs are not microwavable including our designs that contain metallic in them such as the brushed steel initial(s) and the fly fish set.

Tervis tumblers are great for outdoor use & fun in the sun. However, certain sunscreen products may cause damage to several different materials, including plastics. As a plastic product, Tervis recommends minimal-to-no sunscreen contact with your tumblers or ice buckets to avoid a haziness appearance on the product(s). For example, wash your hands after applying sunscreen and before using your Tervis product(s). Should sunscreen come in contact with your tumbler(s) or ice bucket(s), hand-wash them immediately, using soap, cool water and a soft cloth.

We are committed to delivering the highest quality, most durable, and safest tumblers in the world. To that end we subject our tumblers to extensive testing by independent testing facilities to ensure that our product exceeds the strictest safety requirements of the FDA. In 2009, we began the process of converting our tumblers to Eastman Tritan™ - a new generation polymer. This conversion enables us to eliminate a step in the manufacturing process of Tervis tumblers while upholding our quality standards. Furthermore, Eastman Tritan™ contains no Bisphenol A. As of January, 2011, we have completed the transition of our entire line of Tervis tumblers to Eastman Tritan™. We will continue to search for new ways to enhance our offering and will strive to maintain our level of excellence.

Tervis tumblers are constructed of a high-quality polymer. This polymer is over 10 times more impact-resistant than other plastics, making Tervis tumblers virtually indestructible! 

Please visit our Store Locator.

Tervis gladly accepts orders for shipment outside of the Continental U.S. However, due to certain restrictions & additional shipping charges, Tervis can better handle your order when you place it over the phone with one of our Customer Care Representatives. Tervis Customer Care can be reached at 1-866-886-2537 or customercare@tervis.com.  

Tervis is pleased to be able to provide you with a virtual representation of your personalized tumbler(s). In order to create and view your personalized tumbler, you may first be required to install Flash (a one-time installation per machine only). Flash is an Adobe program that is completely safe to install. To install Adobe Flash simply click here. If you have any questions on how to install or use Flash, please feel free to contact Tervis Customer Care at at 1-866-886-2537 or customercare@tervis.com. 

Over the years, Tervis has redesigned or discontinued select designs to keep our line up-to-date. If your defective tumbler(s) has a design that Tervis no longer carries or you originally supplied, you can choose one of the following options (option must be indicated on the replacement form):

• Request Tervis attempt to reuse the original insert from the defective tumbler, if still in good condition
• Choose an alternative, non-licensed design for your replacement tumbler

If neither of the above options are chosen and Tervis is unable to reuse the original insert, Tervis will replace with a similar design or in some cases a clear tumbler.

Tervis tumblers are virtually indestructible. They won't crack, melt, shatter, or chip. Don't take it as a dare or anything, but if they do somehow break (despite following our care instructions), we won't leave you hanging. We'll replace it, guaranteed.

*Accessories including lids, straws & handles are not covered under our lifetime guarantee. Tervis Ice Buckets have a limited manufacturer's warranty. Please refer to the owner's manual or contact our Customer Care department at 1-866-886-2537 for further instructions.

Orders placed directly with Tervis can be returned within 30 days from date of purchase if unused and in original packaging. Returned items will be refunded the sale price and tax of the purchase (shipping charges will not be refunded). If your order originally received free shipping because it meet the offer requirements, but will no longer meet the requirements after we receive the returned item(s), Tervis will refund the sale price of the returned item, minus the cost of the shipping charge valued at the new order sub-total. All returns must include the original receipt or packing slip for refund. Please note, personalized tumblers are non-refundable.

We charge all credit card purchases immediately because terms of use does not allow us sufficient time to custom make and ship your order and charge your card within their 7 day limit. Our orders may take longer than 7 days to ship. 

Our goal is to build and ship your order as quickly as possible. All orders are processed immediately after being placed and therefore no changes can be made after you have placed your order. If you would like to add to your order, we invite you to place another order on tervis.com.

There are a few ways for you to check the status of your online orders.

• After you place your order, you will receive an order confirmation email. Once your order has shipped, you will receive a shipping confirmation email. This email will include a link to track your package. Simply click on the link to receive the estimated delivery date.
• You can also log back into your account which will immediately list your most recent orders. If you click on your order, you will be able to access the tracking code for your order.
• Contact Tervis Customer Care at 1-866-886-2537 or customercare@tervis.com and they will gladly provide you with your estimated delivery date.

All tervis.com orders are processed, manufactured and shipped from our facilities in North Venice, FL. Because your purchase is made-to-order, most orders are shipped within four to six business days. Personalized purchases and large orders may require additional time. Once you place your order, you will receive an order confirmation email. You will then receive a shipping confirmation email once your order has been shipped. This email will include a link to track your package. Simply click on the link to receive the estimated delivery date.

Tervis.com's shipping rates are as follows:

Order Sub-Total (post-discount, pre-tax)	Ground	2nd Day	Next Day
Up to $9.99	$4.95	$10.95	$19.95
$10.00-$24.99	$6.95	$10.95	$19.95
$25.00-$49.99	$7.95	$16.95	$25.95
$50.00-$74.99	$8.95	$17.95	$26.95
$75.00-$99.99	FREE	$19.95	$27.95
$100.00-$199.99	FREE	$22.95	$33.95
$200+	FREE	$26.95	$39.95

Our Customer Care Representatives are here to assist you Monday – Thursday 8:30am-7pm EST and Friday 8:30AM-5pm EST (excluding Thanksgiving, Christmas, Labor & Memorial Day; other assigned holidays may occur throughout the year). To speak directly with a live Customer Care Representative, call us toll-free at 1-866-886-2537. We also welcome you to email us at customercare@tervis.com.

Got lots of love for Tervis and want to see how it’s made?  We totally understand, we’re fascinated by the whole thing ourselves and we work here.  In fact, next to making the ingenious insulated drinkware that has become a hit in hearts and homes all across America, our favorite thing is showing folks how it’s done.  But before you schedule your trip, be sure and read the important information below.

• We offer tours to educational and community-focused groups such as schools and scout troops, and business and chamber associations.
• Organized groups must consist of a minimum of 6 persons, up to a maximum of 24.
• The tours last approximately one hour.
• Children must be at least 10 years old, or in 5^th grade or higher.
• There must be at least 1 chaperone for every 5 students.
• There are no seats, so guests must be able to stand and walk for the full tour.

Unfortunately, we are unable to accommodate wheelchairs and walkers on our production floors as there are safety issues given the tight spaces and active surroundings. We offer one tour per month February through November. No tours are offered in December and January due to the busy holiday season.  (Even the North Pole is off limits those months!)

If you’d like to have your group considered for a tour, please contact outreach@tervis.com.  And if you ever do get the chance to come see us, be sure and say hello. We’ll be the ones with the big smile on our faces, because we love what we do and who we do it for.

We may be all about kicking back and relaxing - but we're serious about our responsibility and also know when it's time to take a stand. Click here for more on our responsibility.

If you are a retail business is interested in carrying Tervis products, please click here for more information on how to get started. 

Combining the last three letters of each of their last names, engineers Frank Cotter and G. Howlett Davis dubbed their new cup brand "Tervis." 

When Frank Cotter and G. Howlett Davis developed the very first Tervis tumbler in 1946, drinkware took a giant step from pure function to a whole lot of fun. Using the natural insulating power of air, Cotter and Davis created the inventive two-walled design, which kept hot drinks hot and cold drinks cold. Today, you can enjoy their handiwork in six sizes and hundreds of stylish design options.