Custom Tervis By Mail
Just add $5 extra per item for customization! Simply follow the steps below or contact us for more details.
Step 1 - Choose items to be inserted
Choose a favorite photo, personal note or emblem to be inserted in the tumbler. Tervis will need one copy for each tumbler purchased. The actual item(s) will be inserted into the tumblers. Inserts must not exceed the thickness of a nickel (.02 cm or 1/16"). Tervis does not accept copyrighted images. Contact Customer Care at 1-866-TUMBLER (886-2537) for complete details.
Step 2 - Review size chart
Refer to the tumbler insert sizing chart below for recommended sizes that can be inserted into the tumblers. If necessary, please trim the image(s) down to be no more than the sizes listed. *Additional fees may apply based on supplied items’ suitability for insertion.
Step 3 - Complete order form
Download & fill out order form below and mail to:
Customer Service - Retail
928 Tamiami Trail
Osprey, FL 34229
Please allow up to 10-15 business days (from Tervis’ receipt of your order) for your order to be processed and shipped from our facilities.
Please note: We are unable to accept Gift Cards for Mail Orders. Personalized tumblers are non-refundable.
Maximum allowed sizes for photos and other inserts listed below:
10oz: 2.5" x 3" | Mug: 3" x 2.5" | 16oz: 3" x 3.5" | 24oz: 3" x 2.5" | Water Bottle: 3" x 2.75"
Tip: Trim your images down to avoid a smiling/curved effect.
Please note: Personalized tumblers are non-refundable.
*Additional fees may apply based on item’s suitability for insertion.