Use & Care

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Stainless Steel Drinkware Use & Care

What is DuraPrint®?

DuraPrint is our trademarked technology which protects the integrity of printed designs on Tervis Traveler® and Venture™ stainless steel products. It makes products dishwasher safe and resistant to chipping and peeling, and provides true, lasting colors for our unique designs.

Cleaning

Wash any new Tervis product before using it for the first time. Do not soak your stainless steel product. Do not use abrasive sponges or scouring pads when cleaning, as they could scratch the steel and Tervis design.

Dishwasher Safe

Go ahead, put these stainless steel products in the dishwasher. Just keep them away from the microwave, stove or freezer, for your safety and because extreme temperatures could disable the insulation properties.

Rust

Our stainless steel is 18/8 grade and rarely rusts. But if you notice an issue, use baking soda (Sodium Bicarbonate) or a stainless steel cleaner (e.g. Bar Keepers Friend) to clean and protect the affected areas.

Microwave

Do not microwave stainless steel products.

It is a safety hazard to place metal in a microwave. Never put your stainless steel product in a microwave.

Accessories

Use and care for accessories including the 2-in-1 VersaLid™.

View Accessories Use & Care

Need Help?

(866) 886-2537
customercare@tervis.com

Customer Care Hours
Monday - Thursday 10am - 5pm ET
Friday 10am - 1pm ET
Closed July 4th & 5th
Closed 1pm - 2pm daily.