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Legacy Stainless Steel Drinkware Use & Care

Cleaning

Wash any new Tervis product before using it for the first time. Do not soak your legacy stainless steel product. Do not use abrasive sponges or scouring pads when cleaning, as they could scratch the steel and Tervis design. We recommend a good-old fashioned soft sponge, mild dish detergent and a little elbow grease.

Not Dishwasher Safe

Never put your legacy stainless steel product (drinkware with lowercase "tervis" logo (purchased before January 9th, 2023) in a dishwasher, microwave, stove or freezer as harsh temperatures could disable the insulation properties.

Chemicals

Never use bleach- or chlorine-based cleaners to wash your stainless steel drinkware.

Microwave

Do not microwave stainless steel products.

It is a safety hazard to place metal in a microwave. Never put your stainless steel product in a microwave.

Discontinued Products

Ceramic Stainless Steel Use & Care

Need Help?

(866) 886-2537
customercare@tervis.com

Customer Care Hours
Monday - Thursday 10am - 5pm ET
Friday 10am - 1pm ET
Closed 1pm - 2pm daily.