Use & Care

Back to Use & Care Main

Legacy Stainless Steel Drinkware Use & Care

Cleaning

Wash any new Tervis product before using it for the first time. Do not soak your legacy stainless steel product. Do not use abrasive sponges or scouring pads when cleaning, as they could scratch the steel and Tervis design. We recommend a good-old fashioned soft sponge, mild dish detergent and a little elbow grease.

Not Dishwasher Safe

Never put your legacy stainless steel product (drinkware with lowercase "tervis" logo (purchased before January 9th, 2023) in a dishwasher, microwave, stove or freezer as harsh temperatures could disable the insulation properties.

Chemicals

Never use bleach- or chlorine-based cleaners to wash your stainless steel drinkware.

Microwave

Do not microwave stainless steel products.

It is a safety hazard to place metal in a microwave. Never put your stainless steel product in a microwave.

Discontinued Products

Ceramic Stainless Steel Use & Care

Need Help?

(866) 886-2537 | customercare@tervis.com

Hours:
Mon - Thurs: 10am - 5pm ET
Friday: 10am - 1pm ET
Closed daily 1pm to 2pm ET