Tervis Guarantee
We are proud to stand behind our products with an industry-leading guarantee, as a trusted friend and partner to those seeking personal expression and unmatched performance.
If you purchased your Tervis in the last 30 days, you probably want to start a return or exchange instead.
Step 1
Check that your Tervis product is eligible for replacement. Lots of imitators out there and different products have different guarantees.
Our Guarantees
Step 2
Fill out the Guarantee Form for up to 6 products.
Step 3
Pack item(s) with the printed form in a box or padded envelope. Affix provided address label with barcode to the outside of your package. Purchase postage and send via your favorite carrier.
Step 4
Take a deep breath. Your part is done. We will email you once your package is received and the request is processed. Sit back and relax as we make things right.