I understand that personalized products are non-refundable. The Personalization I entered is correct and does not contain any restricted text (see below).

If your personalized items do not follow the below guidelines, a Tervis representative will contact you to change your order accordingly.

Tervis reserves the right to reject a personalization request for any reason in its sole discretion, including but not limited to Tervis not wishing such personalization to be placed on its products.

We also cannot legally allow the use of third party logos, or other trademarked or copyrighted names, etc.

Restricted Personalized Content

Profanity - offensive language, slogans or acronyms deemed inappropriate, derogatory, or profane is not allowed.

Use of third party marks, trademarked names, etc. is not allowed.

Personalizing branded NFL/MLB/NBA/NHL drinkware with the use of players' names cannot be approved and collegiate products cannot feature any last name.

Licensed products have specific personalization guidelines and restrictions. Click here for our full licensed product guidelines.