Consumer Merchandise Return Form

You may return your order with your sales receipt or packing slip within 30 days from date of purchase for the refund of the sale price and tax of the purchase (shipping charges will not be refunded). Please note that non-defective returns must be returned in new and unused condition along with its original packing materials. Mail-in returns will be processed within 30 days of receipt. If you purchased at a 3rd party Tervis retailer, please return your item(s) to retailer where purchased.

Order Information

Order Number

Shipping Zip Code

Personal Information

First Name

Last Name

Shipping Address 1

Shipping Address 2

City

State

Shipping Zip Code

Phone Number

Confirm Email

YES! Please add me to the Tervis email list for exclusive previews and discounts. Tervis will never share or sell your personal information. See Privacy Policy.

Returning Product Information

Product 1

Item Number

Qty

Description

Reason

Exchange

Refund

Print and Return

If your order originally received free shipping because it met the offer requirements, but will no longer meet the requirements after we receive the returned item(s), Tervis will refund the sale price of the returned item, minus the cost of the shipping charge valued at the new order subtotal. If your order qualified for a free gift with minimum purchase and your return results in your order falling below the minimum purchase requirement, the free item can be returned or kept. If kept, the cost of the free item will be deducted from the credit for items returned. I give Tervis permission to charge my credit card on file for any additional sales tax or shipping charges my exchange may incur. After entering all of the information above, click the "submit & print" button below to submit your request. Pack your return with its original packing materials and the completed Return and Exchange form and mail to:

Tervis Tumbler Company
ATTN: Returns Department
4849 Plantation Blvd
North Port, FL 34289

I have read and understand the Terms and Conditions of the return policy.

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