Wash any new Tervis product before using it for the first time.
Tervis Classic Insulated drinkware was designed to survive normal use in the dishwasher. We suggest you use your dishwasher’s manufacturer’s settings and, when possible, use the top rack of the dishwasher. If our taller drinkware products do not fit on the top rack, try to place them away from the heating element on the bottom of the dishwasher.
Sunscreen, Stains, Discoloration and Haze
Coffee, tomato and citrus products may cause slight discoloration so you should always wash and rinse the product thoroughly after each use.
Some sunscreens have been found to fade or discolor our drinkware – as well as many other everyday plastic products. Aerosol sunscreens may do more damage to our products than creams or non-aerosol pump sprays. This does not affect the integrity of Tervis products or your ability to use them. Should contact occur, wash drinkware thoroughly using soap, cool water and wipe dry with a soft cloth immediately. Sunscreens containing TiO2 (Titanium Dioxide) and ZnO (Zinc Oxide) as the only active ingredients do not affect our drinkware.
If at any time you run your drinkware through the dishwasher and there is a residue or haze, we recommend hand washing with a mild detergent. If the haziness does not go away, try using a very small amount of baking soda and a soft, wet cloth.